The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can raise and lower temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC professional like Ilten's. If you’re installing it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample juice, Nest says you might have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on rapidly in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just got the Nest, we suggest you begin with your thermostat initially. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the dilemma, a smart thermostat specialist such as one from Ilten's can provide support. We can determine the issue and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life easier, by automatic energy-efficient programming and the opportunity to check temps while you’re out. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling specialists at Ilten's can fix the trouble fast.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 319-208-2351 to request your appointment now.