What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Ilten's Incorporated, we know that picking a company you can trust to perform AC repair in Cedar Rapids is important. We understand how important it is to find a trustworthy company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A dependable company that offers AC repair should have a list of references they’ll readily provide you. Check these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Ilten's Incorporated a call at 319-208-3295. We’re happy to help!