At Ilten's, we know that choosing a company you can count on to do AC repair in Cedar Rapids is important. We understand how important it is to find a reliable company that does good work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A trustworthy company that provides AC repair should have a number of references they’ll gladly share with you. Check these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t okay standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Ilten's a call at 319-208-2351. We’re happy to help!